JOB TITLE: CRM & DATA ADMINISTRATOR
LOCATION: Rathmines, Dublin (Hybrid)
REPORT TO: Data Manager
JOB STATUS: 2 year fixed term contract
The Irish Heart Foundation is a community of people who fight to
protect the cardiovascular health of everyone in Ireland. Together we
are working to eliminate preventable death and disability from heart
disease and stroke, and to support and care for those living with
these life-changing conditions. We work to achieve this by:
* Caring for and speaking out for people in the community living with
heart conditions and stroke, and their families.
* Innovating and leading in health promotion and prevention to
change health behaviours and reduce cardiovascular risk.
* Building a nation of lifesavers through CPR training.
* Campaigning and advocating for policies that support people to
live healthier lives.
* Information provision.
Our team currently is approx. * employees and
up to * volunteers working towards the
Foundation’s vision of a future where no hearts are broken by
preventable heart disease.
THE ROLE
We’re looking for a CRM & Data Administrator to join the Data team
on a fixed term contract ( * months) during our
transition from legacy to new database. Reporting to the Data Manager,
you’ll be joining a team who work collaboratively to meet the
diverse needs of stakeholders.
To facilitate a smooth migration, we need support from somebody with
significant experience working with data in databases and
spreadsheets, somebody who is organised, flexible and is able to
prioritise tasks when dealing with conflicting deadlines. This is a
role where the focus is on data cleansing, data transformation,
deduplication and importing data to the CRM from multiple sources with
varying formats and varying degrees of validity; therefore you must
have an innate flair and passion for detail and data accuracy. Once
migrated, you will be required to support the strategic CRM training
plan and support users as they onboard to the new platform.
SKILLS AND EXPERIENCE REQUIRED
* A minimum of 2-year prior experience in a CRM role is mandatory
* Evidence of system and data management experience will be sought
* Proficiency in MS Excel is needed, with the ability to create
pivots and lookups (as a minimum)
* Experience of delivering training and support to non-technical
users is essential (f2f & virtually)
* A good working knowledge and understanding of the GDPR is
desirable
* You must demonstrate strong organisational and communications
skills
The above is a guide to the nature of the work required. It is not
exhaustive. Job descriptions are reviewed on a regular basis in line
with business needs.
BENEFITS OF WORKING WITH IRISH HEART FOUNDATION:
Flexible working with our hybrid working model, our team enjoy more
flexibility working from home and our Head office location in
Rathmines (2 days per week office based) or more if you prefer!
We provide benefits to help you protect your health and financial
security; and give you peace of mind.
* Pension scheme with employer contributions, from day 1 of service
* Life assurance of 4 times base salary with immediate effect
* Income continuance / disability benefit, at no cost to you from
day 1 of service
* Paid Maternity leave
* Company sick pay
* Company health checks
* Generous annual leave policy including additional company days
* Bike to Work Scheme, Travel Saver Tickets, excellent public
transport links
* Employee Assistance Programme
* A wonderful office we are proud of with excellent working, kitchen
and changing facilities
* Events organised by a social club and Health and Well-being
Committee
* CPR Training for all employees
* Ongoing Training and Development initiatives to help you grow your
career with us
DETAILS OF ROLE AND APPLICATION PROCESS
This is a full-time, fixed term role, Monday to Friday. The role is
based in the Irish Heart Foundation’s offices in Rathmines, Dublin.
To apply please provide an up-to-date curriculum vitae and cover
letter outlining how you suit the post by email to Klara O’Malley,
HR Manager.
EMAIL: **APPLY ON THE WEBSITE**
The closing date for this position is: *th
October *
THE IRISH HEART FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER.
THE IRISH HEART FOUNDATION HAS A STRICT NO SMOKING POLICY.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
